shopxo/application/service/OrderAftersaleService.php

1674 lines
59 KiB
PHP

<?php
// +----------------------------------------------------------------------
// | ShopXO 国内领先企业级B2C免费开源电商系统
// +----------------------------------------------------------------------
// | Copyright (c) 2011~2099 http://shopxo.net All rights reserved.
// +----------------------------------------------------------------------
// | Licensed ( https://opensource.org/licenses/mit-license.php )
// +----------------------------------------------------------------------
// | Author: Devil
// +----------------------------------------------------------------------
namespace app\service;
use think\Db;
use think\facade\Hook;
use app\service\UserService;
use app\service\ResourcesService;
use app\service\RefundLogService;
use app\service\OrderService;
use app\service\MessageService;
use app\service\IntegralService;
use app\service\WarehouseService;
use app\plugins\wallet\service\WalletService;
/**
* 订单售后服务层
* @author Devil
* @blog http://gong.gg/
* @version 0.0.1
* @datetime 2016-12-01T21:51:08+0800
*/
class OrderAftersaleService
{
/**
* 获取一条订单,附带一条指定商品
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-23
* @desc description
* @param [int] $order_id [订单id]
* @param [int] $order_detail_id [订单详情id]
* @param [int] $user_id [用户id]
*/
public static function OrdferGoodsRow($order_id, $order_detail_id, $user_id)
{
// 获取列表
$data_params = array(
'm' => 0,
'n' => 1,
'where' => [
'id' => intval($order_id),
'user_id' => intval($user_id),
],
);
$ret = OrderService::OrderList($data_params);
if($ret['code'] == 0 && !empty($ret['data'][0]))
{
// 商品处理
$goods = [];
if(!empty($ret['data'][0]['items']))
{
foreach($ret['data'][0]['items'] as $v)
{
if($order_detail_id == $v['id'])
{
$goods = $v;
break;
}
}
}
$ret['data'][0]['items'] = $goods;
$ret['data'] = $ret['data'][0];
return $ret;
}
return DataReturn('没有相关数据', -100);
}
/**
* 售后创建
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-23
* @desc description
* @param [array] $params [输入参数]
*/
public static function AftersaleCreate($params = [])
{
// 请求参数
$p = [
[
'checked_type' => 'empty',
'key_name' => 'order_id',
'error_msg' => '订单id有误',
],
[
'checked_type' => 'empty',
'key_name' => 'order_detail_id',
'error_msg' => '订单详情id有误',
],
[
'checked_type' => 'in',
'key_name' => 'type',
'checked_data' => [0,1],
'error_msg' => '操作类型有误',
],
[
'checked_type' => 'fun',
'key_name' => 'price',
'checked_data' => 'CheckPrice',
'error_msg' => '退款金额格式有误',
],
[
'checked_type' => 'length',
'key_name' => 'reason',
'checked_data' => '180',
'error_msg' => '退款原因最多 180 个字符',
],
[
'checked_type' => 'length',
'key_name' => 'msg',
'checked_data' => '200',
'error_msg' => '退款说明最多 200 个字符',
],
[
'checked_type' => 'empty',
'key_name' => 'user',
'error_msg' => '用户信息有误',
],
];
$ret = ParamsChecked($params, $p);
if($ret !== true)
{
return DataReturn($ret, -1);
}
// 获取订单数据
$order = self::OrdferGoodsRow($params['order_id'], $params['order_detail_id'], $params['user']['id']);
if($order['code'] != 0)
{
return $order;
}
// 订单是否可发起售后
if($order['data']['is_can_launch_aftersale'] != 1)
{
return DataReturn('订单已过售后期,请联系客服处理', -1);
}
// 当前是否存在进行中
$where = [
['order_id', '=', intval($params['order_id'])],
['order_detail_id', '=', intval($params['order_detail_id'])],
['user_id', '=', $params['user']['id']],
['status', '<=', 2],
];
$count = (int) Db::name('OrderAftersale')->where($where)->count();
if($count > 0)
{
return DataReturn('订单售后正在进行中,请勿重复申请', -1);
}
// 获取历史申请售后条件
$where = [
['order_id', '=', intval($params['order_id'])],
['user_id', '=', $params['user']['id']],
['status', '<=', 3],
];
// 退款金额
$price = PriceNumberFormat($params['price']);
// 历史退款金额
$history_price = PriceNumberFormat(Db::name('OrderAftersale')->where($where)->sum('price'));
if(PriceNumberFormat($price+$history_price) > $order['data']['pay_price'])
{
return DataReturn('退款金额大于支付金额[ 历史退款'.$history_price.'元, 订单金额'.$order['data']['pay_price'].'元 ]', -1);
}
// 退货数量
$number = isset($params['number']) ? intval($params['number']) : 0;
// 历史退货数量
$where[] = ['order_detail_id', '=', intval($params['order_detail_id'])];
$history_number = (int) Db::name('OrderAftersale')->where($where)->sum('number');
if($params['type'] == 1)
{
if(intval($number+$history_number) > $order['data']['items']['buy_number'])
{
return DataReturn('退货数量大于购买数量[ 历史退货数量 '.$history_number.', 订单商品数量 '.$order['data']['items']['buy_number'].' ]', -1);
}
}
// 附件处理
$images = [];
if(!empty($params['images']))
{
if(!is_array($params['images']))
{
$params['images'] = json_decode(htmlspecialchars_decode($params['images']), true);
}
foreach($params['images'] as $v)
{
$images[] = ResourcesService::AttachmentPathHandle($v);
}
if(count($images) > 3)
{
return DataReturn('凭证图片不能超过3张', -1);
}
}
// 数据
$data = [
'order_no' => $order['data']['order_no'],
'type' => intval($params['type']),
'order_detail_id' => intval($params['order_detail_id']),
'order_id' => intval($params['order_id']),
'goods_id' => $order['data']['items']['goods_id'],
'user_id' => $params['user']['id'],
'number' => ($params['type'] == 0) ? 0 : $number,
'price' => $price,
'reason' => $params['reason'],
'msg' => $params['msg'],
'images' => json_encode($images),
'status' => ($params['type'] == 0) ? 2 : 0,
'add_time' => time(),
'apply_time' => time(),
];
// 订单售后添加前钩子
$hook_name = 'plugins_service_order_aftersale_insert_begin';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data' => &$data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 数据添加
$data_id = Db::name('OrderAftersale')->insertGetId($data);
if($data_id > 0)
{
// 订单售后添加成功钩子
$hook_name = 'plugins_service_order_aftersale_insert_end';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $data_id,
'data' => $data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 返回成功
return DataReturn('申请成功', 0);
}
return DataReturn('申请失败', -100);
}
/**
* 用户退货
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-23
* @desc description
* @param [array] $params [输入参数]
*/
public static function AftersaleDelivery($params = [])
{
// 请求参数
$p = [
[
'checked_type' => 'empty',
'key_name' => 'id',
'error_msg' => '操作id有误',
],
[
'checked_type' => 'length',
'key_name' => 'express_name',
'checked_data' => '1,60',
'error_msg' => '快递名称格式 1~60 个字符之间',
],
[
'checked_type' => 'length',
'key_name' => 'express_number',
'checked_data' => '1,60',
'error_msg' => '快递单号格式 1~60 个字符之间',
],
[
'checked_type' => 'empty',
'key_name' => 'user',
'error_msg' => '用户信息有误',
],
];
$ret = ParamsChecked($params, $p);
if($ret !== true)
{
return DataReturn($ret, -1);
}
// 获取申请数据
$where = [
'id' => intval($params['id']),
'user_id' => $params['user']['id'],
];
$aftersale = Db::name('OrderAftersale')->where($where)->find();
if(empty($aftersale))
{
return DataReturn('数据不存在或已删除', -1);
}
// 状态
if($aftersale['type'] == 0)
{
return DataReturn('该售后订单为仅退款,不能操作退货操作', -1);
}
if($aftersale['status'] != 1)
{
$common_order_aftersale_status_list = lang('common_order_aftersale_status_list');
return DataReturn('该售后订单状态不可操作['.$common_order_aftersale_status_list[$aftersale['status']]['name'].']', -10);
}
// 数据
$data = [
'status' => 2,
'express_name' => $params['express_name'],
'express_number' => $params['express_number'],
'delivery_time' => time(),
'upd_time' => time(),
];
// 订单售后单退货前钩子
$hook_name = 'plugins_service_order_aftersale_delivery_begin';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => &$data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 数据更新
if(Db::name('OrderAftersale')->where($where)->update($data))
{
// 订单售后退货成功钩子
$hook_name = 'plugins_service_order_aftersale_delivery_end';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => $data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 返回成功
return DataReturn('操作成功', 0);
}
return DataReturn('操作失败', -100);
}
/**
* 获取订单售后纪录列表
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-23
* @desc description
* @param [array] $params [输入参数]
*/
public static function OrderAftersaleList($params = [])
{
$where = empty($params['where']) ? [] : $params['where'];
$field = empty($params['field']) ? '*' : $params['field'];
$order_by = empty($params['order_by']) ? 'id desc' : $params['order_by'];
$m = isset($params['m']) ? intval($params['m']) : 0;
$n = isset($params['n']) ? intval($params['n']) : 10;
// 获取数据列表
$data = Db::name('OrderAftersale')->field($field)->where($where)->limit($m, $n)->order($order_by)->select();
if(!empty($data))
{
$type_list = lang('common_order_aftersale_type_list');
$status_list = lang('common_order_aftersale_status_list');
$refundment_list = lang('common_order_aftersale_refundment_list');
foreach($data as &$v)
{
// 订单商品
$order = self::OrdferGoodsRow($v['order_id'], $v['order_detail_id'], $v['user_id']);
$v['order_data'] = $order['data'];
// 用户信息
$user = UserService::GetUserViewInfo($v['user_id']);
if(isset($params['is_public']) && $params['is_public'] == 0)
{
$v['user'] = $user;
} else {
$v['user'] = null;
}
// 类型
$v['type_text'] = array_key_exists($v['type'], $type_list) ? $type_list[$v['type']]['name'] : '';
// 状态
$v['status_text'] = array_key_exists($v['status'], $status_list) ? $status_list[$v['status']]['name'] : '';
// 退款方式
$v['refundment_text'] = ($v['status'] == 3 && array_key_exists($v['refundment'], $refundment_list)) ? $refundment_list[$v['refundment']]['name'] : '';
// 图片
if(!empty($v['images']))
{
$images = json_decode($v['images'], true);
foreach($images as $ik=>$iv)
{
$images[$ik] = ResourcesService::AttachmentPathViewHandle($iv);
}
$v['images'] = $images;
} else {
$v['images'] = null;
}
// 申请时间
$v['apply_time_time'] = empty($v['apply_time']) ? null : date('Y-m-d H:i:s', $v['apply_time']);
$v['apply_time_date'] = empty($v['apply_time']) ? null : date('Y-m-d', $v['apply_time']);
// 确认时间
$v['confirm_time_time'] = empty($v['confirm_time']) ? null : date('Y-m-d H:i:s', $v['confirm_time']);
$v['confirm_time_date'] = empty($v['confirm_time']) ? null : date('Y-m-d', $v['confirm_time']);
// 退货时间
$v['delivery_time_time'] = empty($v['delivery_time']) ? null : date('Y-m-d H:i:s', $v['delivery_time']);
$v['delivery_time_date'] = empty($v['delivery_time']) ? null : date('Y-m-d', $v['delivery_time']);
// 审核时间
$v['audit_time_time'] = empty($v['audit_time']) ? null : date('Y-m-d H:i:s', $v['audit_time']);
$v['audit_time_date'] = empty($v['audit_time']) ? null : date('Y-m-d', $v['audit_time']);
// 取消时间
$v['cancel_time_time'] = empty($v['cancel_time']) ? null : date('Y-m-d H:i:s', $v['cancel_time']);
$v['cancel_time_date'] = empty($v['cancel_time']) ? null : date('Y-m-d', $v['cancel_time']);
// 添加时间
$v['add_time_time'] = date('Y-m-d H:i:s', $v['add_time']);
$v['add_time_date'] = date('Y-m-d', $v['add_time']);
// 更新时间
$v['upd_time_time'] = empty($v['upd_time']) ? null : date('Y-m-d H:i:s', $v['upd_time']);
$v['upd_time_date'] = empty($v['upd_time']) ? null : date('Y-m-d', $v['upd_time']);
}
}
return DataReturn('获取成功', 0, $data);
}
/**
* 订单售后列表条件
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2018-09-29
* @desc description
* @param [array] $params [输入参数]
*/
public static function OrderAftersaleListWhere($params = [])
{
// 用户类型
$user_type = isset($params['user_type']) ? $params['user_type'] : 'user';
// 条件初始化
$where = [];
// id
if(!empty($params['id']))
{
$where[] = ['id', '=', intval($params['id'])];
}
// 用户类型
if(isset($params['user_type']) && $params['user_type'] == 'user')
{
// 用户id
if(!empty($params['user']))
{
$where[] = ['user_id', '=', $params['user']['id']];
}
}
// 关键字根据用户筛选
if(!empty($params['keywords']))
{
if(empty($params['user']))
{
$user_ids = Db::name('User')->where('username|nickname|mobile|email', '=', $params['keywords'])->column('id');
if(!empty($user_ids))
{
$where[] = ['user_id', 'in', $user_ids];
} else {
// 无数据条件,走单号条件
$where[] = ['order_no|express_number', '=', $params['keywords']];
}
} else {
// 用户走关键字
$where[] = ['order_no|express_number', '=', $params['keywords']];
}
}
// 是否更多条件
if(isset($params['is_more']) && $params['is_more'] == 1)
{
// 等值
if(isset($params['type']) && $params['type'] > -1)
{
$where[] = ['type', '=', intval($params['type'])];
}
if(isset($params['refundment']) && $params['refundment'] > -1)
{
$where[] = ['refundment', '=', intval($params['refundment'])];
}
if(isset($params['status']) && $params['status'] > -1)
{
$where[] = ['status', '=', intval($params['status'])];
}
if(!empty($params['express_number']))
{
$where[] = ['express_number', '=', $params['express_number']];
}
// 时间
if(!empty($params['time_start']))
{
$where[] = ['add_time', '>', strtotime($params['time_start'])];
}
if(!empty($params['time_end']))
{
$where[] = ['add_time', '<', strtotime($params['time_end'])];
}
}
return $where;
}
/**
* 订单售后总数
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2018-09-29
* @desc description
* @param [array] $where [条件]
*/
public static function OrderAftersaleTotal($where = [])
{
return (int) Db::name('OrderAftersale')->where($where)->count();
}
/**
* 订单售后取消
* @author Devil
* @blog http://gong.gg/
* @version 0.0.1
* @datetime 2016-12-06T21:31:53+0800
* @param [array] $params [输入参数]
*/
public static function AftersaleCancel($params = [])
{
// 请求参数
$p = [
[
'checked_type' => 'empty',
'key_name' => 'id',
'error_msg' => '操作id有误',
],
[
'checked_type' => 'empty',
'is_checked' => 2,
'key_name' => 'user',
'error_msg' => '用户信息有误',
],
];
$ret = ParamsChecked($params, $p);
if($ret !== true)
{
return DataReturn($ret, -1);
}
// 条件
$where = [
'id' => intval($params['id']),
];
if(!empty($params['user']))
{
$where['user_id'] = $params['user']['id'];
}
// 售后订单
$aftersale = Db::name('OrderAftersale')->where($where)->find();
if(empty($aftersale))
{
return DataReturn('数据不存在或已删除', -1);
}
// 状态校验
if(in_array($aftersale['status'], [3,5]))
{
$status_list = lang('common_order_aftersale_status_list');
return DataReturn('状态不可操作['.$status_list[$aftersale['status']]['name'].']', -1);
}
// 数据
$data = [
'status' => 5,
'cancel_time' => time(),
'upd_time' => time()
];
// 订单售后单取消前钩子
$hook_name = 'plugins_service_order_aftersale_cacnel_begin';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => &$data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 更新数据
if(Db::name('OrderAftersale')->where($where)->update($data))
{
// 订单售后取消成功钩子
$hook_name = 'plugins_service_order_aftersale_cacnel_end';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => $data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 返回成功
return DataReturn('取消成功');
}
return DataReturn('取消失败', -100);
}
/**
* 确认
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-27
* @desc description
* @param [array] $params [输入参数]
*/
public static function AftersaleConfirm($params = [])
{
// 请求参数
$p = [
[
'checked_type' => 'empty',
'key_name' => 'id',
'error_msg' => '操作id有误',
],
];
$ret = ParamsChecked($params, $p);
if($ret !== true)
{
return DataReturn($ret, -1);
}
// 条件
$where = [
'id' => intval($params['id']),
];
// 售后订单
$aftersale = Db::name('OrderAftersale')->where($where)->find();
if(empty($aftersale))
{
return DataReturn('数据不存在或已删除', -1);
}
// 状态校验
if($aftersale['status'] != 0)
{
$status_list = lang('common_order_aftersale_status_list');
return DataReturn('状态不可操作['.$status_list[$aftersale['status']]['name'].']', -1);
}
// 类型
if($aftersale['type'] != 1)
{
$aftersale_type_list = lang('common_order_aftersale_type_list');
return DataReturn('类型不可操作['.$aftersale_type_list[$aftersale['type']]['name'].']', -1);
}
// 数据
$data = [
'status' => 1,
'confirm_time' => time(),
'upd_time' => time()
];
// 订单售后单确认前钩子
$hook_name = 'plugins_service_order_aftersale_confirm_begin';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => &$data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 更新数据
if(Db::name('OrderAftersale')->where($where)->update($data))
{
// 订单售后单确认成功钩子
$hook_name = 'plugins_service_order_aftersale_confirm_end';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => $data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 返回成功
return DataReturn('确认成功');
}
return DataReturn('确认失败', -100);
}
/**
* 审核
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-27
* @desc description
* @param [array] $params [输入参数]
*/
public static function AftersaleAudit($params = [])
{
// 请求参数
$p = [
[
'checked_type' => 'empty',
'key_name' => 'id',
'error_msg' => '操作id有误',
],
[
'checked_type' => 'in',
'key_name' => 'refundment',
'checked_data' => array_column(lang('common_order_aftersale_refundment_list'), 'value'),
'error_msg' => '退款方式有误',
],
];
$ret = ParamsChecked($params, $p);
if($ret !== true)
{
return DataReturn($ret, -1);
}
// 售后订单
$aftersale = Db::name('OrderAftersale')->where(['id' => intval($params['id'])])->find();
if(empty($aftersale))
{
return DataReturn('数据不存在或已删除', -1);
}
// 状态校验
if($aftersale['status'] != 2)
{
$status_list = lang('common_order_aftersale_status_list');
return DataReturn('状态不可操作['.$status_list[$aftersale['status']]['name'].']', -1);
}
// 获取订单数据
$order = self::OrdferGoodsRow($aftersale['order_id'], $aftersale['order_detail_id'], $aftersale['user_id']);
if($order['code'] != 0)
{
return $order;
}
// 获取历史申请售后条件
$where = [
['order_id', '=', $aftersale['order_id']],
['status', '=', 3],
['id', '<>', $aftersale['id']],
];
// 历史退款金额
$history_price = PriceNumberFormat(Db::name('OrderAftersale')->where($where)->sum('price'));
if(PriceNumberFormat($aftersale['price']+$history_price) > $order['data']['pay_price'])
{
return DataReturn('退款金额大于支付金额[ 历史退款'.$history_price.'元, 订单金额'.$order['data']['pay_price'].'元 ]', -1);
}
// 历史退货数量
$where[] = ['order_detail_id', '=', $aftersale['order_detail_id']];
$history_number = (int) Db::name('OrderAftersale')->where($where)->sum('number');
if($aftersale['type'] == 1)
{
if(intval($aftersale['number']+$history_number) > $order['data']['items']['buy_number'])
{
return DataReturn('退货数量大于购买数量[ 历史退货数量 '.$history_number.', 订单商品数量 '.$order['data']['items']['buy_number'].' ]', -1);
}
}
// 订单支付方式校验
$pay_log = Db::name('PayLog')->alias('pl')->join(['__PAY_LOG_VALUE__'=>'plv'], 'pl.id=plv.pay_log_id')->where(['plv.business_id'=>$order['data']['id'], 'pl.business_type'=>OrderService::$business_type_name, 'pl.status'=>1])->field('pl.*')->find();
// 手动处理不校验支付日志
if($params['refundment'] != 2)
{
if(empty($pay_log))
{
return DataReturn('支付日志不存在,请使用手动处理方式', -1);
}
}
// 原路退回
if($params['refundment'] == 0)
{
if(in_array($pay_log['payment'], config('shopxo.under_line_list')))
{
return DataReturn('线下支付方式不能原路退回[ '.$pay_log['payment_name'].' ]', -1);
} else {
$payment = 'payment\\'.$pay_log['payment'];
if(class_exists($payment))
{
if(!method_exists((new $payment()), 'Refund'))
{
return DataReturn('支付插件没退款功能[ '.$pay_log['payment'].' ]', -1);
}
} else {
return DataReturn('支付插件不存在[ '.$pay_log['payment'].' ]', -1);
}
}
}
// 原路退回(钱包支付方式使用退至钱包)/退到钱包(走事务处理)/手动处理
$is_walet = false;
if($params['refundment'] == 0)
{
if($pay_log['payment'] == 'WalletPay')
{
$is_walet = true;
} else {
// 原路退回
$refund = self::OriginalRoadRefundment($params, $aftersale, $order['data'], $pay_log);
}
} elseif($params['refundment'] == 1)
{
$is_walet = true;
} else {
// 手动处理不涉及金额
$refund = DataReturn('退款成功', 0);
}
// 退款成功
if(isset($refund['code']) && $refund['code'] != 0)
{
return $refund;
}
// 钱包校验
if($is_walet === true)
{
$wallet = Db::name('Plugins')->where(['plugins'=>'wallet'])->find();
if(empty($wallet))
{
return DataReturn('请先安装钱包插件[ Wallet ]', -1);
}
}
// 开启事务
Db::startTrans();
// 钱包退款
if($is_walet === true)
{
$ret = self::WalletRefundment($params, $aftersale, $order['data'], $pay_log);
if($ret['code'] != 0)
{
Db::rollback();
return $ret;
}
}
// 是否仅退款操作需要退数量操作
// 如果是仅退、订单状态为待发货或虚拟订单则退回数量
$is_refund_only_number = false;
if($aftersale['type'] == 0 && ($order['data']['status'] <= 2 || $order['data']['order_model'] == 3))
{
$is_refund_only_number = true;
$aftersale['number'] = $order['data']['items']['buy_number'];
}
// 更新主订单
$refund_price = PriceNumberFormat($order['data']['refund_price']+$aftersale['price']);
$returned_quantity = intval($order['data']['returned_quantity']+$aftersale['number']);
$order_upd_data = [
'pay_status' => ($refund_price >= $order['data']['pay_price']) ? 2 : 3,
'refund_price' => $refund_price,
'returned_quantity' => $returned_quantity,
'close_time' => time(),
'upd_time' => time(),
];
// 如果退款金额和退款数量到达订单实际是否金额和购买数量则关闭订单
if($refund_price >= $order['data']['pay_price'] && $returned_quantity >= $order['data']['buy_number_count'])
{
$order_upd_data['status'] = 6;
}
// 更新主订单
if(!Db::name('Order')->where(['id'=>$order['data']['id']])->update($order_upd_data))
{
Db::rollback();
return DataReturn('主订单更新失败', -1);
}
// 订单详情
$detail_upd_data = [
'refund_price' => PriceNumberFormat($order['data']['items']['refund_price']+$aftersale['price']),
'returned_quantity' => intval($order['data']['items']['returned_quantity']+$aftersale['number']),
'upd_time' => time(),
];
if(!Db::name('OrderDetail')->where(['id'=>$aftersale['order_detail_id']])->update($detail_upd_data))
{
Db::rollback();
return DataReturn('订单详情更新失败', -1);
}
// 库存回滚
if($aftersale['type'] == 1 || $is_refund_only_number == true)
{
$ret = BuyService::OrderInventoryRollback(['order_id'=>$order['data']['id'], 'order_data'=>$order_upd_data, 'appoint_order_detail_id'=>$aftersale['order_detail_id'], 'appoint_buy_number'=>$aftersale['number']]);
if($ret['code'] != 0)
{
Db::rollback();
return $ret;
}
}
// 积分释放
$ret = IntegralService::OrderGoodsIntegralRollback(['order_id'=>$order['data']['id'], 'order_detail_id'=>$aftersale['order_detail_id']]);
if($ret['code'] != 0)
{
Db::rollback();
return $ret;
}
// 已完成订单、商品销量释放
if($order['data']['status'] == 4 && $aftersale['number'] > 0)
{
if(!Db::name('Goods')->where(['id'=>intval($aftersale['goods_id'])])->setDec('sales_count', $aftersale['number']))
{
Db::rollback();
return DataReturn('商品销量释放失败', -1);
}
}
// 消息通知
$detail = '订单退款成功,金额'.PriceBeautify($aftersale['price']).'元';
MessageService::MessageAdd($order['data']['user_id'], '订单退款', $detail, '订单售后', $order['data']['id']);
// 订单状态日志
if(isset($order_upd_data['status']))
{
$creator = isset($params['creator']) ? intval($params['creator']) : 0;
$creator_name = isset($params['creator_name']) ? htmlentities($params['creator_name']) : '';
OrderService::OrderHistoryAdd($order['data']['id'], $order_upd_data['status'], $order['data']['status'], '关闭', $creator, $creator_name);
}
// 更新退款状态
$data = [
'status' => 3,
'refundment' => $params['refundment'],
'audit_time' => time(),
'upd_time' => time(),
];
// 仅退款是否退了数量
if($is_refund_only_number == true)
{
$data['number'] = $aftersale['number'];
}
// 订单售后单审核前钩子
$hook_name = 'plugins_service_order_aftersale_audit_handle_begin';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $aftersale['id'],
'data' => &$data,
'order_id' => $order['data']['id'],
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 数据更新
if(!Db::name('OrderAftersale')->where(['id'=>$aftersale['id']])->update($data))
{
Db::rollback();
return DataReturn('售后订单更新失败', -60);
}
// 订单售后审核处理完毕钩子
$hook_name = 'plugins_service_order_aftersale_audit_handle_end';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'params' => $params,
'order_id' => $order['data']['id'],
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
Db::rollback();
return $ret;
}
// 提交事务
Db::commit();
return DataReturn('退款成功', 0);
}
/**
* 原路退回
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-27
* @desc description
* @param [array] $params [输入参数]
* @param [array] $aftersale [售后订单数据]
* @param [array] $order [订单数据]
* @param [array] $pay_log [订单支付日志]
*/
private static function OriginalRoadRefundment($params, $aftersale, $order, $pay_log)
{
// 支付方式
$payment = PaymentService::PaymentList(['where'=>['payment'=>$pay_log['payment']]]);
if(empty($payment[0]))
{
return DataReturn('支付方式有误', -1);
}
// 交易平台单号
if(empty($pay_log['trade_no']))
{
return DataReturn('平台单号为空,请确认支付日志是否存在', -1);
}
// 操作退款
$pay_name = 'payment\\'.$pay_log['payment'];
$pay_params = [
'order_id' => $order['id'],
'order_no' => $pay_log['log_no'],
'trade_no' => $pay_log['trade_no'],
'pay_price' => $order['pay_price'],
'refund_price' => $aftersale['price'],
'client_type' => $order['client_type'],
'refund_reason' => $order['order_no'].'订单退款'.$aftersale['price'].'元',
'pay_time' => $pay_log['pay_time'],
];
$ret = (new $pay_name($payment[0]['config']))->Refund($pay_params);
if(!isset($ret['code']))
{
return DataReturn('支付插件退款处理有误', -1);
}
if($ret['code'] != 0)
{
return $ret;
}
// 写入退款日志
$refund_log = [
'user_id' => $order['user_id'],
'business_id' => $order['id'],
'pay_price' => $order['pay_price'],
'trade_no' => isset($ret['data']['trade_no']) ? $ret['data']['trade_no'] : '',
'buyer_user' => isset($ret['data']['buyer_user']) ? $ret['data']['buyer_user'] : '',
'refund_price' => isset($ret['data']['refund_price']) ? $ret['data']['refund_price'] : '',
'msg' => $pay_params['refund_reason'],
'payment' => $pay_log['payment'],
'payment_name' => $pay_log['payment_name'],
'refundment' => $params['refundment'],
'business_type' => OrderService::$business_type_name,
'return_params' => isset($ret['data']['return_params']) ? $ret['data']['return_params'] : '',
];
RefundLogService::RefundLogInsert($refund_log);
return $ret;
}
/**
* 退至钱包
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-27
* @desc description
* @param [array] $params [输入参数]
* @param [array] $aftersale [售后订单数据]
* @param [array] $order [订单数据]
* @param [array] $pay_log [订单支付日志]
*/
private static function WalletRefundment($params, $aftersale, $order, $pay_log)
{
// 获取用户钱包校验
$user_wallet = WalletService::UserWallet($order['user_id']);
if($user_wallet['code'] != 0)
{
return $user_wallet;
}
// 钱包更新数据
$data = [
'normal_money' => PriceNumberFormat($user_wallet['data']['normal_money']+$aftersale['price']),
'upd_time' => time(),
];
if(!Db::name('PluginsWallet')->where(['id'=>$user_wallet['data']['id']])->update($data))
{
return DataReturn('钱包更新失败', -10);
}
// 钱包变更日志
$msg = $order['order_no'].'订单退款'.$aftersale['price'].'元';
$log_data = [
'user_id' => $user_wallet['data']['user_id'],
'wallet_id' => $user_wallet['data']['id'],
'business_type' => 0,
'operation_type' => 1,
'money_type' => 0,
'operation_money' => $aftersale['price'],
'original_money' => $user_wallet['data']['normal_money'],
'latest_money' => $data['normal_money'],
'msg' => $msg,
];
if(!WalletService::WalletLogInsert($log_data))
{
return DataReturn('钱包日志添加失败', -101);
}
// 写入退款日志
$refund_log = [
'user_id' => $order['user_id'],
'order_id' => $order['id'],
'pay_price' => $order['pay_price'],
'trade_no' => '',
'buyer_user' => '',
'refund_price' => $aftersale['price'],
'msg' => $msg,
'payment' => $pay_log['payment'],
'payment_name' => $pay_log['payment_name'],
'refundment' => $params['refundment'],
'business_type' => 1,
'return_params' => '',
];
RefundLogService::RefundLogInsert($refund_log);
// 消息通知
MessageService::MessageAdd($order['user_id'], '账户余额变动', $msg, '订单售后', $order['id']);
return DataReturn('退款成功', 0);
}
/**
* 拒绝
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-27
* @desc description
* @param [array] $params [输入参数]
*/
public static function AftersaleRefuse($params = [])
{
// 请求参数
$p = [
[
'checked_type' => 'empty',
'key_name' => 'id',
'error_msg' => '操作id有误',
],
[
'checked_type' => 'length',
'key_name' => 'refuse_reason',
'checked_data' => '2,230',
'error_msg' => '拒绝原因格式 2~230 个字符',
],
];
$ret = ParamsChecked($params, $p);
if($ret !== true)
{
return DataReturn($ret, -1);
}
// 售后订单
$aftersale = Db::name('OrderAftersale')->where(['id' => intval($params['id'])])->find();
if(empty($aftersale))
{
return DataReturn('数据不存在或已删除', -1);
}
// 状态校验
if(!in_array($aftersale['status'], [0,2]))
{
$status_list = lang('common_order_aftersale_status_list');
return DataReturn('状态不可操作['.$status_list[$aftersale['status']]['name'].']', -1);
}
// 数据
$data = [
'status' => 4,
'refuse_reason' => $params['refuse_reason'],
'audit_time' => time(),
'upd_time' => time(),
];
// 订单售后单拒绝前钩子
$hook_name = 'plugins_service_order_aftersale_refuse_begin';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => &$data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 更新数据
if(Db::name('OrderAftersale')->where(['id' => intval($params['id'])])->update($data))
{
// 订单售后单拒绝成功钩子
$hook_name = 'plugins_service_order_aftersale_refuse_end';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'data' => $data,
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 返回成功
return DataReturn('拒绝成功', 0);
}
return DataReturn('拒绝失败', -100);
}
/**
* 删除
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-27
* @desc description
* @param [array] $params [输入参数]
*/
public static function AftersaleDelete($params = [])
{
// 请求参数
$p = [
[
'checked_type' => 'empty',
'key_name' => 'id',
'error_msg' => '操作id有误',
],
];
$ret = ParamsChecked($params, $p);
if($ret !== true)
{
return DataReturn($ret, -1);
}
// 售后订单
$aftersale = Db::name('OrderAftersale')->where(['id' => intval($params['id'])])->find();
if(empty($aftersale))
{
return DataReturn('数据不存在或已删除', -1);
}
// 状态校验
if(!in_array($aftersale['status'], [4,5]))
{
$status_list = lang('common_order_aftersale_status_list');
return DataReturn('状态不可操作['.$status_list[$aftersale['status']]['name'].']', -1);
}
// 删除操作
if(Db::name('OrderAftersale')->where(['id' => intval($params['id'])])->delete())
{
// 订单售后单删除成功钩子
$hook_name = 'plugins_service_order_aftersale_delete_success';
$ret = HookReturnHandle(Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'data_id' => $params['id'],
'params' => $params,
]));
if(isset($ret['code']) && $ret['code'] != 0)
{
return $ret;
}
// 返回成功
return DataReturn('删除成功', 0);
}
return DataReturn('删除失败', -100);
}
/**
* 订单售后退款退货计算
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2019-05-30
* @desc description
* @param [int] $order_id [订单id]
* @param [int] $order_detail_id [订单详情id]
*/
public static function OrderAftersaleCalculation($order_id, $order_detail_id)
{
// 可退数量/金额
$returned_quantity = 0;
$refund_price = 0.00;
// 历史退货数量/金额
$history_returned_quantity = 0;
$history_refund_price = 0.00;
// 未发生退货数量/金额
$not_returned_quantity = 0;
$not_refund_price = 0.00;
// 获取订单数据
$order = Db::name('Order')->where(['id'=>$order_id])->field('id,status,pay_status,buy_number_count,increase_price,preferential_price,price,total_price,pay_price,refund_price,returned_quantity')->find();
if(!empty($order))
{
$dateil = Db::name('OrderDetail')->where(['order_id'=>$order_id])->field('id,price,total_price,buy_number,refund_price,returned_quantity')->select();
if(!empty($dateil))
{
foreach($dateil as $v)
{
// 从订单售后中获取进行中的数据
$where = [
['order_detail_id', '=', $v['id']],
['status', '<=', 2],
];
$aftersale = Db::name('OrderAftersale')->where($where)->field('sum(number) as number, sum(price) as price')->find();
if(!empty($aftersale['number']))
{
$v['returned_quantity'] += $aftersale['number'];
}
if(!empty($aftersale['price']))
{
$v['refund_price'] += $aftersale['price'];
}
// 累计
$history_returned_quantity += $v['returned_quantity'];
$history_refund_price += $v['refund_price'];
// 当前指定详情
if($v['id'] == $order_detail_id)
{
$returned_quantity = $v['buy_number']-$v['returned_quantity'];
$refund_price = $v['price']*$returned_quantity;
if($refund_price+$v['refund_price'] > $v['total_price'])
{
$refund_price = $v['total_price']-$v['refund_price'];
}
} else {
// 未发生
if($v['returned_quantity'] <= 0 && $v['refund_price'] <= 0.00)
{
$not_returned_quantity += $v['buy_number'];
$not_refund_price += $v['total_price'];
}
}
}
}
// 未发生售后
if($not_returned_quantity > 0)
{
if(PriceNumberFormat($refund_price+$not_refund_price) > $order['price'])
{
$refund_price -= $not_refund_price;
}
}
// 如果最后一件退款则加上增加的金额,减去优惠金额
if(PriceNumberFormat($history_refund_price+$refund_price) >= $order['price'])
{
$refund_price += $order['increase_price'];
$refund_price -= $order['preferential_price'];
}
// 如果退款金额大于支付金额,则支付金额减去已退款金额
$temp_price = PriceNumberFormat($refund_price+$history_refund_price);
if($temp_price > $order['pay_price'])
{
$refund_price = $order['pay_price']-$history_refund_price;
}
// 防止负数
if($refund_price <= 0)
{
$refund_price = 0.00;
}
}
return DataReturn('操作成功', 0, ['returned_quantity'=>$returned_quantity, 'refund_price'=>PriceNumberFormat($refund_price)]);
}
/**
* 订单售后提示信息
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @datetime 2019-10-04T13:56:35+0800
* @desc description
* @param [array] $orderaftersale [订单售后数据]
*/
public static function OrderAftersaleTipsMsg($orderaftersale = [])
{
$msg_all = [
0 => '订单售后已提交申请,等待管理员确认中!',
1 => '订单售后,管理员已确认,请尽快完成退货!',
2 => '订单售后已退货,等待管理员审核中!',
3 => '订单售后已处理结束!',
4 => '订单售后申请已被拒绝!',
5 => '订单售后申请已关闭!',
];
if(isset($orderaftersale['status']) && array_key_exists($orderaftersale['status'], $msg_all))
{
// [status 待退货], [type 0仅退款 1退货退款
if($orderaftersale['status'] == 1 && $orderaftersale['type'] == 0)
{
$msg_all[1] = $msg_all[0];
}
return $msg_all[$orderaftersale['status']];
}
return '';
}
/**
* 订单售后进度
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @datetime 2019-10-04T15:22:06+0800
* @desc description
* @param [array] $orderaftersale [订单售后数据]
*/
public static function OrderAftersaleStep($orderaftersale)
{
// 仅退款
$step0 = [
[
'number' => 1,
'name' => '申请仅退款',
'is_caret' => 1,
'is_angle' => 1,
'is_active' => 1,
'is_end' => (empty($orderaftersale) || $orderaftersale['status'] > 3) ? 1 : 0,
],
[
'number' => 2,
'name' => '管理员审核',
'is_caret' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [0,1,2,3])) ? 1 : 0,
'is_angle' => 1,
'is_active' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [0,1,2,3])) ? 1 : 0,
'is_end' => (isset($orderaftersale['status']) && $orderaftersale['status'] <= 2) ? 1 : 0,
],
[
'number' => 3,
'name' => '退款完毕',
'is_caret' => 0,
'is_angle' => 0,
'is_active' => (isset($orderaftersale['status']) && $orderaftersale['status'] == 3) ? 1 : 0,
'is_end' => 0,
]
];
// 退货退款
$step1 = [
[
'number' => 1,
'name' => '申请退货退款',
'is_caret' => 1,
'is_angle' => 1,
'is_active' => 1,
'is_end' => (empty($orderaftersale) || $orderaftersale['status'] > 3) ? 1 : 0,
],
[
'number' => 2,
'name' => '管理员确认',
'is_caret' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [0,1,2])) ? 1 : 0,
'is_angle' => 1,
'is_active' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [0,1,2,3])) ? 1 : 0,
'is_end' => (isset($orderaftersale['status']) && $orderaftersale['status'] == 0) ? 1 : 0,
],
[
'number' => 3,
'name' => '用户退货',
'is_caret' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [1,2,3])) ? 1 : 0,
'is_angle' => 1,
'is_active' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [1,2,3])) ? 1 : 0,
'is_end' => (isset($orderaftersale['status']) && $orderaftersale['status'] == 1) ? 1 : 0,
],
[
'number' => 4,
'name' => '管理员审核',
'is_caret' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [2,3])) ? 1 : 0,
'is_angle' => 1,
'is_active' => (isset($orderaftersale['status']) && in_array($orderaftersale['status'], [2,3])) ? 1 : 0,
'is_end' => (isset($orderaftersale['status']) && $orderaftersale['status'] == 2) ? 1 : 0,
],
[
'number' => 5,
'name' => '退款完毕',
'is_caret' => 0,
'is_angle' => 0,
'is_active' => (isset($orderaftersale['status']) && $orderaftersale['status'] == 3) ? 1 : 0,
'is_end' => 0,
]
];
return ['step0'=>$step0, 'step1'=>$step1];
}
/**
* 订单是否可发起售后
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2020-07-24
* @desc description
* @param [int] $collect_time [收货时间]
*/
public static function OrderIsCanLaunchAftersale($collect_time)
{
// 未收货
if(empty($collect_time))
{
return 1;
}
// 是否超出限制时间
$launch_day = intval(MyC('home_order_aftersale_return_launch_day', 30, true));
$end_time = $collect_time+($launch_day*86400);
return ($end_time >= time()) ? 1 : 0;
}
/**
* 附件存储路径标识
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2020-10-14
* @desc description
* @param [int] $user_id [用户id]
* @param [int] $order_id [订单id]
* @param [int] $order_detail_id [订单详情id]
*/
public static function EditorAttachmentPathType($user_id, $order_id, $order_detail_id)
{
return 'order_aftersale-'.intval($user_id%(3*24)/24).'-'.$order_id.'-'.$order_detail_id;
}
/**
* 商品退货地址
* @author Devil
* @blog http://gong.gg/
* @version 1.0.0
* @date 2021-07-08
* @desc description
* @param [int] $order_id [订单id]
*/
public static function OrderAftersaleReturnGoodsAddress($order_id)
{
// 退货地址信息
$data = MyC('home_order_aftersale_return_goods_address', '管理员未填写', true);
// 是否是否仓库地址
if(MyC('home_order_aftersale_is_use_warehouse_address', 0, true) == 1)
{
// 获取订单所属仓库id
$warehouse_id = Db::name('Order')->where(['id'=>intval($order_id)])->value('warehouse_id');
if(!empty($warehouse_id))
{
// 获取仓库信息
$where = [
['id', '=', $warehouse_id],
];
$data_params = [
'm' => 0,
'n' => 1,
'where' => $where,
];
$ret = WarehouseService::WarehouseList($data_params);
$warehouse = (empty($ret['data']) || empty($ret['data'][0])) ? [] : $ret['data'][0];
if(!empty($warehouse) && !empty($warehouse['contacts_name']) && !empty($warehouse['contacts_tel']) && !empty($warehouse['province_name']) && !empty($warehouse['city_name']) && !empty($warehouse['county_name']) && !empty($warehouse['address']))
{
$address = $warehouse['province_name'].$warehouse['city_name'].$warehouse['county_name'].$warehouse['address'];
$data = '收件人:'.$warehouse['contacts_name'].',电话:'.$warehouse['contacts_tel'].',地址:'.$address;
}
}
}
// 订单售后退货地址钩子
$hook_name = 'plugins_service_order_aftersale_return_address';
Hook::listen($hook_name, [
'hook_name' => $hook_name,
'is_backend' => true,
'order_id' => $order_id,
'data' => &$data,
]);
// 返回退货地址信息
return $data;
}
}
?>